Contact
Talk to a real person.
Veracend is a small, independent business. Every email is read and answered by the founder.
We usually reply within one working day (UK time, Monday to Friday).
To help us help you faster
- Paste your report or Monitor link
- Say which store and platform it’s about
- For a payment question, add the email on your receipt
Common requests
- Report looks wrong? If it couldn’t read your files or misstates your data, email us within 30 days and we’ll fix it or refund you.
- Cancel Monitor: open your Monitor page and choose “Manage or cancel”. No email needed.
- Lost your report link? Email us from the address you used and we’ll find it, as long as it’s within 30 days.
- Delete my data: email us and we’ll delete your report straight away.
Business details
Veracend is run by Raza Rasool trading as Veracend, 24 Sighthill Street, Edinburgh EH11 4QQ, United Kingdom. Email: support@veracend.com.